How Good is Your Chatbot? An Introduction to Perplexity in NLP
Sample Datasets For Chatbots Healthcare Conversations AI If it is not trained to provide the measurements of a certain product, the customer would want to switch to a live agent or would leave altogether. Get a quote for an end-to-end…
6 Ways Marketing and Support Can Work Together to Improve Customer Experience
Customer Service + Marketing = Improved Customer Experience For example, in the early 21st century, a Boeing 747 airliner, selling for more than $300 million, could take up to four years to manufacture and deliver once the order was placed.…
What is Cognitive Automation and What is it NOT?
What is Cognitive Robotic Process Automation? RPA and Cognitive Automation can be combined and adopted together or used separately. The choice will largely depend on the nature of which process the business wishes to automate. If the function involves significant…
Build a natural language processing chatbot from scratch
NLP Chatbot: What is Natural Language Processing and How It Works? NLP combines computational linguistics, which involves rule-based modeling of human language, with intelligent algorithms like statistical, machine, and deep learning algorithms. Together, these technologies create the smart voice assistants…